what we do

We help organizations involve people meaningfully in the decisions that affect their lives and communities. From community engagement to strategic planning to facilitation, we design processes that build trust, generate insight, and move work forward with clarity.

community engagement

Complex decisions should start with deep listening. We design thoughtful, data-driven community engagement processes that balance client objectives with participant experience. By creating space for two-way dialogue, we help you learn from the people most affected by your decisions — and use that insight to strengthen outcomes, relationships, and legitimacy.

Best for: Organizations making decisions that impact communities, land, services, or shared resources — especially when trust, timing, or complexity are factors.

You’ll walk away with:

• Meaningful input you can actually use

• Stronger relationships with the people and communities connected to your work

• Clear insight into opportunities, risks, and trade-offs

• Decisions that are more informed, defensible, and durable

strategic planning

We take an appreciative approach to strategic planning, grounded in the belief that focusing on strengths creates momentum. We’re on a mission to eradicate “Strategic Plan on the Shelf” syndrome. By tapping into the collective wisdom of your organization or community, we co-create strategies that feel shared, grounded, and ready for action.

Together, we create plans that people see themselves reflected in and are excited to implement.

Best for: Teams seeking clarity, alignment, and direction — without losing the human side of the work.

You’ll walk away with:

• Clear priorities and shared direction

• A strategy people see themselves reflected in

• Strong alignment across roles and perspectives

• A plan that’s ready to implement, not just approve

group facilitation

Good meetings don’t happen by accident — they’re designed. We plan, guide, and manage meeting processes that help groups think clearly, engage fully, and reach meaningful conclusions. Whether in-person, virtual, or hybrid, we create the conditions for open dialogue, productive tension, and forward movement.

Best for: Groups navigating complexity, conflict, change, or high-stakes decisions.

You’ll walk away with:

• Clear outcomes and next steps

• Shared understanding across perspectives

• More effective use of time together

• A group that feels heard, focused, and aligned

strategic communications

We know how to frame questions, messages, and materials to build trust and invite participation. From engagement materials to strategies and regulatory submissions, we translate technical or complex information into clear, accessible language — helping people understand what’s happening, why it matters, and how they can engage.

Best for: Projects that require clarity, transparency, and credibility — especially when the details are complex or the audience is diverse.

You’ll walk away with:

• Clear, accessible materials people can actually understand

• Messaging that builds confidence and reduces confusion

• Communications that support (not undermine) engagement efforts

• Increased capacity for people to participate meaningfully

inclusive practices

Inclusion isn’t an add-on — it’s a design choice. We prioritize relationships and humanize engagement by creating processes that are accessible, welcoming, and accountable. Using an intersectional lens, we work to include voices that are often underrepresented, underserved, or excluded — and to design participation in ways that respect people’s realities.

Best for: Organizations committed to equity, belonging, and meaningful participation — not just checking a box.

You’ll walk away with:

• Engagement processes that work for more people

• Multiple, flexible ways for participants to contribute

• Increased organizational capacity to engage meaningfully across difference

• Decisions informed by a wider range of lived experience

1-1 engagement coaching

Sometimes you need a thinking partner. Our one-on-one engagement coaching sessions provide space to talk through a specific challenge, process, or decision with someone who lives and breathes engagement. Together, we explore risks, opportunities, trade-offs, and next steps — helping you move forward with intention and confidence.

Best for: Engagement leads, project managers, and communicators preparing for a high-stakes conversation, decision, or process.

You’ll walk away with:

• Greater clarity about your engagement objectives

• Practical strategies tailored to your context

• Support navigating complexity and uncertainty

• Increased confidence in how you’re approaching the work