what we do

People expect to be involved in the decisions that affect their lives and their communities. We can facilitate meaningful dialogue with those affected by your decisions to create better outcomes for your projects, policies and programs. We'll help you learn from others in your community to build relationships and make decisions.

community engagement

Complex decision-making should start with deep listening. We design thoughtful, data-driven community engagement processes that effectively balance client objectives and participant expectations. By creating space for two-way conversation, we can help you learn from those with a stake in your project so you can make decisions that lead to strong outcomes.

strategic planning

We take an appreciative approach to our strategic planning processes grounded in a belief that focusing on strengths rather than weaknesses is the most effective path toward moving our communities, organizations, and decision-making processes forward. We're on a mission to eradicate "Strategic Plan on the Shelf" syndrome. We help you tap into the expertise of your community and harness that wisdom to create strategy through shared conversations, collaboration and a commitment to action. Together, we create plans that people see themselves reflected in and are excited to implement.

group facilitation

We believe that good meetings are in the details. We plan, guide and manage meeting processes that help groups reach successful conclusions. Whether your meeting is in-person, virtual or a hybrid between the two, we facilitate conversations characterized by open dialogue, clear thinking and active participation.

strategic communications

We know how to frame our questions, approaches and behaviours to build trust, generate interest and create productive conversations. Whether it’s writing strategies, engagement materials or regulatory submissions, we translate technical details into clear, accessible language. We develop and implement compelling content that explains complex projects and builds community capacity to participate in engagement activities.

inclusive practices

We prioritize relationships and humanize our engagement initiatives to create inclusive, welcoming, brave spaces for participants. We are passionate learners, committed to growing our understanding of diversity, equity, inclusion, justice and belonging and incorporating those learnings into our work. We apply an intersectional approach to engagement, working to include historically underserved, underrepresented or actively excluded communities in our initiatives.